List of Scaleflex sub-processors

Introduction

Scaleflex SAS (“Scaleflex”, "Cloudimage", "Filerobot") uses certain sub-processors (including members of the Scaleflex Group and third parties, as listed below), subcontractors and content delivery networks to assist it in providing the Scaleflex Services as described in the Terms of Use.

What is a Sub-processor

A sub-processor is a third party data processor engaged by Scaleflex, including entities from within the Scaleflex Group, who has or potentially will have access to or process Service Data (which may contain Personal Data). Scaleflex engages different types of sub-processors to perform various functions as explained in the tables below. Scaleflex refers to third parties that do not have access to or process Service Data but who are otherwise used to provide the Services as “subcontractors” and not sub-processors.

Due Diligence

Scaleflex undertakes to use a commercially reasonable selection process by which it evaluates the security, privacy and confidentiality practices of proposed sub-processors that will or may have access to or process Service Data.

List of sub-processors

You will find below the list of our suppliers, which qualify as data sub-processors. We have signed DPAs with all of them and are keeping this list up-to-date.

Entity NameEntity TypeEntity Country
OVH SASIAAS providerFrance
Microsoft, IncIAAS providerUSA
Google, IncIAAS providerUSA
Amazon Web Services, IncIAAS provider
CDN provider
USA
CDNetworks Europe, Co. Ltd.CDN providerUnited Kingdom
Fastly, IncCDN providerUSA
Zendesk, IncCSM providerUSA
Salesforce, IncSales and CRM providerUSA

Definition
CDNContent Delivery Networks
IAASInfrastructure-as-a-Service
CRMCustomer Relationship Management
CSMCustomer Support Management